Change doesn't spontaneously happen on its own. If you want something to change, it must have someone's name …
accountability
99 Ways to Influence Change, #64: Hold them accountable
Change often requires that a number of people agree to take on tasks that they will perform on their own. The odds are …
Radio Show: Monitor Your Organization’s “Non-Verbal” Communication
This morning on The Change Agent's Dilemma radio show, I talked about how most of your organization's communication does …
On the Radio: Ten Essential Tools for Change Agents
This morning on The Change Agent's Dilemma radio show, I shared Ten Essential Tools for Change Agents. The Ten …
Interview: Performance Management Design for Organizational Change
This morning on The Change Agent's Dilemma radio show, I interviewed Dr. Janet Hecht of Talent by Design Consulting, LLC …
Monitor Your Organization’s “Non-Verbal” Communication
It is widely cited that verbal communication makes up only 7% of a total message during a conversation. That is, 93% …
Interview: Make Personal Accountability a Core Value
This morning I interviewed John G. Miller, bestselling author of QBQ: The Question Behind the Question and Flipping The …
Ten Essential Tools for Change Agents
Change agents are individuals within organizations who influence change without having direct authority over people who …
Interview: Creating Alignment with Four Questions
This morning I hosted an interview with Jeff Lebow, Co-founder and Principal Consultant of Alignment at Work, LLC, on my …