Podcast #3: The indispensible change agent
March 10, 2009
The Enclaria podcast series features interviews with change agents. Hear how others overcome obstacles while they pass along lessons learned from their organizational change experiences.
As the Senior Manager of Strategy Management Performance Excellence in a large IT department within a much larger corporation, Pamela Santiago has built a team that has become a center of excellence in change management and strategy execution within the larger organization. Her story also shows how change can start within a support unit as a proving ground, then branch out into the rest of the company. Listen for insights on what makes a successful change agent and change management team.
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