Over the last ten years, I’ve worked with a lot of change agents with varying types of authority, expertise, roles, and projects. And even though every situation is different, those who are most effective at getting things done tend to exhibit common traits. When coaching individual change agents, I find we work on building these seven factors to boost their influence.
The dictionary definition of Resistance is: Any force that slows down or prevents motion.
Resistance is a scientific term that stems from Newton’s laws of motion. An object in motion stays in motion until subjected to an outside force. For every action, there is an equal and opposite reaction. Resistance plays a crucial part in how the universe works.
Without mechanical resistance, your car wouldn’t stop (or start, for that matter). Without electrical resistance, lightbulbs wouldn’t glow. And without change resistance, organizations wouldn’t work.
Trust is a necessary prerequisite of influence because it is the foundation of healthy relationships. Put simply, people are more likely to be influenced by someone they trust. On the other hand, the absence of trust creates resistance to change by creating doubt, uncertainty, and fear.
In my Fundamentals of Influencing Change at Work course, we talk about trust as a means of building influence, applying influence, and reducing resistance. Over time, common themes have come to light about how to build trust. When it comes down to it, to be trustworthy, you need to do, or really be, three key things. [Read more…] about Influence Requires Trust: Three Ways to Be More Trustworthy