A change initiative must have clear goals in order to succeed - otherwise, how would you know? Goals serve several …
measurement
99 Ways to Influence Change, #71: Measure progress
If you got to the end of your change initiative and then looked to see if you made it to the intended destination, you …
Interview: Change Evaluation – Is Your Initiative Working?
This morning on The Change Agent's Dilemma radio show, I interviewed Maria Gajewski, Chief Assistant to World Savers at …
Make Measures Work
It's been said, "What gets measured gets done."Â Taken at face value, the statement means that if you want something …
Four criteria for strategic measures
Yesterday I went to a meeting of the Association for Strategic Planning Atlanta, where some members of a team at …
Use logic modeling to check your assumptions
Yesterday I attended a meeting of the Association for Strategic Planning Atlanta chapter. The presenter was Tom …
Case Study: A Fizzled Balanced Scorecard Implementation
In the history of Balanced Scorecard implementations and organizational change in general, stories of projects falling …
Shampoo lather and other leading indicators
My friend Candace said to me one day, "Did you know that shampoo doesn't need to lather in order to do its job?" She …