Despite what you may have heard, most change initiatives do not fail. Some achieve their intended outcomes. Many make …
Change Management
The Curious Case of Too Much Support for Change
It goes without saying that in our quest to influence change at work, we want to gain support for that change. After …
Four Facets of Measuring Change
When I was an industrial engineer early in my career, one of my core responsibilities was measuring things. It’s no …
A Common Blind Spot for Improvement Teams
A recent conversation reminds me of a common blind spot for improvement teams:Â getting so caught up in implementation …
Four Types of Change Readiness
Change readiness. What does that mean? For the longest time, I avoided using that term because it felt like a …
Two Questions to Ask on a Regular Basis During Change
Several years ago, in preparation for a transformation workshop with a client's top management team, I was designing the …
Why Change Requires More Than Training and Communication
It’s a common belief that to get people to adopt change, all you really need is training and communication. If we tell …
Three Ways to Avoid Making People Feel Irrelevant During Change
During the closing keynote of last week’s Association of Change Management Professionals conference in Dallas, shame …
Interview: Implementing Change in Sub-Saharan Africa
In this episode, Glory Enyinnaya joins the show from Nigeria, where she is the Manager of the Centre for Research in …