A phrase often touted as a key step in the change process is “getting buy-in from key stakeholders.†The concept is …
How to Talk About Someone Behind Their Back – Without Using a Knife
My general rule of thumb is:Â Don't talk about people behind their backs. Talking - usually whining or lamenting - …
How to Join the Strategy Conversation When You’re Not at the Top
Mid-level managers and change agents run into a common problem. In order to provide value most effectively by aligning …
Does Your Team Fit Its Function?
As I watch the 2012 London Olympics, I'm reminded that not all teams should be created equal. Depending on the task at …
Ten Lessons on Change (and Life) from my 20-Year High School Reunion
This weekend I attended my 20-year high school reunion. It was fun to see everyone, now quite a bit older and wiser. …
Three Steps to Break Down Silos and Improve Collaboration
Organizational silos, the invisible walls between functional groups that prevent effective collaboration, can undermine …
Why Change Takes More Than “Just Get Over It”
Facebook is in the news again, drawing ire for making a switcharoo right under users noses. No communication (or perhaps …
Who Should Influence Up – You or Your Boss?
Quite often in the role of a change agent, a change-related issue must be brought to the attention of people higher-up …
Are you Implementing Change or Just a Change Program?
During an all-day client meeting last week, I noticed at one point they were focused more on implementing a change …