When I was an industrial engineer early in my career, one of my core responsibilities was measuring things. It’s no …
A Common Blind Spot for Improvement Teams
A recent conversation reminds me of a common blind spot for improvement teams:Â getting so caught up in implementation …
What to Do When Leaders Resist the Change They Hired You to Implement
The field of organizational change is littered with people who were hired to implement change and then eventually fired …
Four Types of Change Readiness
Change readiness. What does that mean? For the longest time, I avoided using that term because it felt like a …
Keep Rumors from Hijacking Your Change Initiative
The rumors about change can start the instant it’s communicated. A cost management initiative is announced, and …
Two Questions to Ask on a Regular Basis During Change
Several years ago, in preparation for a transformation workshop with a client's top management team, I was designing the …
Why Change Requires More Than Training and Communication
It’s a common belief that to get people to adopt change, all you really need is training and communication. If we tell …
Interview: Enable Change With The Purpose Effect
In this episode, Dan Pontefract, bestselling author of Flat Army, joins the show to discuss his new book, The Purpose …
Three Ways to Avoid Making People Feel Irrelevant During Change
During the closing keynote of last week’s Association of Change Management Professionals conference in Dallas, shame …