Tasks that are left open-ended have a tendency to be postponed indefinitely, especially when people are busy doing other …
influence
99 Ways to Influence Change, #89: Reduce risk
The hesitation to change behaviors or participate in new activities is often caused by fear. Fear is the emotion …
99 Ways to Influence Change, #88: Share in the design
Often, when we think of change management, we think of top-down driven initiatives. Someone decides where to take the …
Interview: Identify Key Players Who Control Your Culture
This week's guest on The Change Agent's Dilemma is Josh Letourneau, of Knight & Bishop, who uses math to help …
99 Ways to Influence Change, #87: Build relationships
Your ability to personally influence someone depends on your relationship with them. If you don't know them at all, …
99 Ways to Influence Change, #86: Assign responsibility
Change doesn't spontaneously happen on its own. If you want something to change, it must have someone's name …
99 Ways to Influence Change, #85: Threaten
I recently had a conversation with a plant manager about a quality initiative his team was implementing. He talked …
99 Ways to Influence Change, #84: Install new habits
Most of organizational change consists of breaking old habits and creating new ones. The status quo, after all, is …
99 Ways to Influence Change, #83: Increase awareness
I've heard it said that awareness is the first step toward change. Before you can change anything, you have to see …