It is widely cited that verbal communication makes up only 7% of a total message during a conversation. That is, 93% …
Change Management
Win a copy of Outstanding! 47 Ways to Make Your Organization Exceptional
One of the books I believe is required reading for organizational change agents is the wisdom-packed book about personal …
Interview: Make Personal Accountability a Core Value
This morning I interviewed John G. Miller, bestselling author of QBQ: The Question Behind the Question and Flipping The …
Use logic modeling to check your assumptions
Yesterday I attended a meeting of the Association for Strategic Planning Atlanta chapter. The presenter was Tom …
Knowing when to quit
Inevitably, when I coach change agents the conversation at some point turns into a career discussion. When you are …
Interview: Creating Alignment with Four Questions
This morning I hosted an interview with Jeff Lebow, Co-founder and Principal Consultant of Alignment at Work, LLC, on my …
The first step toward change
When you want something to change, the first thing you need to do is stop complaining about it. You may not truly …
Three Myths About Organizational Change
Our beliefs about what change is and how it works can influence our willingness to take on the challenge …
Word mavens and time keepers
So here we are. With much fanfare and hopeful anticipation we begin a new decade. Everyone has made their Top 100 …