When you try to implement change at work, the outward signs of resistance you experience are usually symptoms of an underlying issue. Yet the common response is to address the symptoms – strengthen the argument, dangle a carrot, or use authority to get them to budge. Unfortunately, if your answer to resistance is to push harder without understanding the real cause, you risk having people dig in their heels even more.
In this webinar, Heather Stagl (NU ’97) expands on her TEDx talk on the same topic. You’ll learn:
Along with your participation in this live webinar, you will also receive a resistance template you can use immediately to implement what you’ve learned.