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Heather Stagl / July 27, 2010

99 Ways to Influence Change, #57: Find the emotion

Presentations and meetings about change projects are often filled with numbers, charts, graphs, dollar signs and time lines – a lot of analysis aimed at convincing minds that logically, this is an effort that we should undertake.  While quantitative analysis might be the basis for making the decision to change, the motivation for actually changing comes from the heart instead.  To influence change, find the emotion.

During change, we are moving away from the current state and toward some desired future state.  Similarly, there are emotions that repel us and those we would like to experience more of.  Here are some examples:

Move away from Move toward
anger
annoyance
anxiety
disgust
embarrassment
fear
frustration
sadness

curiosity
happiness
hope
love
optimism
pride
relief
trust

Remind people often of the negative emotions they are moving away from when they choose to take part in the change.  Tap into the positive emotions they will experience to propel them forward.

What emotions might motivate change?

Read more of the 99 Ways to Influence Change.

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