Sometimes, if you want people to do something, you've got to use brute force. Enough with the buy-in and …
Influence
99 Ways to Influence Change, #15: Start conversations
Confusion and hesitancy about change occurs when the only conversations about change happen around the water cooler, or …
99 Ways to Influence Change, #14: Show you care
The best way I know to gain respect as a change agent is to show that you care about people personally. People are …
99 Ways to Influence Change, #13: Acknowledge fears
One of the key elements of resistance to change is fear. Fear can keep people from trying new things, stop people from …
99 Ways to Influence Change, #12: Remove status quo enablers
In 1519, Spanish conquistador Hernán Cortés, upon arrival to what is now Mexico, ordered his men to scuttle the boats …
99 Ways to Influence Change, #11: Establish a sense of urgency
In his book Leading Change, John Kotter listed "Establish a sense of urgency" as step #1 of 8 on the path to change. …
99 Ways to Influence Change, #10: Provide feedback
As people incorporate changes into their routines, let them know what they are doing well and what needs improvement as …
99 Ways to Influence Change, #9: Clarify expectations
Based on many years of research, Gallup, Inc. has developed 12 statements that best predict employee engagement and …
99 Ways to Influence Change, #8: Transfer ownership
For each initiative, the change agent should be a temporary position. Eventually, ownership of the new organization, …