Sometimes, if you want people to do something, you've got to use brute force. Enough with the buy-in and …
99 Ways to Influence Change, #15: Start conversations
Confusion and hesitancy about change occurs when the only conversations about change happen around the water cooler, or …
99 Ways to Influence Change, #14: Show you care
The best way I know to gain respect as a change agent is to show that you care about people personally. People are …
99 Ways to Influence Change, #13: Acknowledge fears
One of the key elements of resistance to change is fear. Fear can keep people from trying new things, stop people from …
99 Ways to Influence Change, #12: Remove status quo enablers
In 1519, Spanish conquistador Hernán Cortés, upon arrival to what is now Mexico, ordered his men to scuttle the boats …
99 Ways to Influence Change, #11: Establish a sense of urgency
In his book Leading Change, John Kotter listed "Establish a sense of urgency" as step #1 of 8 on the path to change. …
99 Ways to Influence Change, #10: Provide feedback
As people incorporate changes into their routines, let them know what they are doing well and what needs improvement as …
99 Ways to Influence Change, #9: Clarify expectations
Based on many years of research, Gallup, Inc. has developed 12 statements that best predict employee engagement and …
3 Traps that Keep Change Agents from Getting the Support They Need
It is common knowledge that in order for your change initiative to grow beyond your own span of influence you need …