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Radio Show: Measuring Resistance to Change with the LOE Index
December 17, 2013 @ 11:00 am EDT - 11:30 am EDTFree
My guest this month is Victoria Grady, President and Principal Consultant at PivotPoint Business Solutions. In this episode, she shares how the LOE (Loss of Effectiveness) Index identifies those behaviors, perceptions, and attitudes that emerge in organizations in response to change.