The Enclaria podcast series features interviews with change agents. Hear how others overcome obstacles while they pass …
Archives for 2009
Five Enemies of Unity
A friend of mine sent out a message on Twitter today, listing the Five Enemies of Unity, which had been discussed in a …
Feedback lessons from American Idol
Like millions of others, I enjoy American Idol, but usually only after they get to Hollywood, when they are done …
Book Recommendation: Noble Enterprise
I've written about the amazing turnaround of AT&T Canada Long Distance Services by Bill Catucci and his team in Tips …
Shampoo lather and other leading indicators
My friend Candace said to me one day, "Did you know that shampoo doesn't need to lather in order to do its job?" She …
Irreversible change
Inspiration can come from anywhere: I was watching Sid the Science Kid on PBS with my 3-year-old son, and the lesson …
Podcast #1: A new intrapreneur reflects on large-scale transformation
The Enclaria podcast series features interviews with change agents. Hear how others break through obstacles while they …