Interview: Building a New Culture from Scratch
July 6, 2010
This morning on The Change Agent’s Dilemma radio show, I interviewed Tim Gardner, Director of Organizational Effectiveness at Kimberly-Clark Corporation. Tim shared a case study about building new cultures in two greenfield manufacturing plants, which were designed to be different from the rest of the organization. Listen in to learn Tim’s 4-step process for building a new culture.
Listen here (30 minutes):
Be sure to visit the radio show page to listen to past episodes and subscribe to the show.
Interview: Join the Adventure! Become a Secret Change Agent at Work
June 8, 2010
This morning on The Change Agent’s Dilemma radio show, I interviewed Dot Olonovich, MBA student and change management researcher at Lehigh University, who shared tips for how (and why) she transformed her life and organization by becoming a “secret change agent” at work.
Listen here (30 minutes):
Be sure to visit the radio show page to listen to past episodes and subscribe to the show.
Interview: Change Evaluation – Is Your Initiative Working?
May 11, 2010
This morning on The Change Agent’s Dilemma radio show, I interviewed Maria Gajewski, Chief Assistant to World Savers at Changing River Consulting.
As an evaluator for nonprofits, Maria is an expert at determining whether an initiative is having its intended effect. On the show, she shared how evaluation works and when you would want to evaluate your change initiative. She also shares the tools she uses in the evaluation process.
Maria has provided a summary of today’s discussion for Enclaria listeners. Download the PDF here.
Listen here (30 minutes):
Be sure to visit the radio show page to listen to past episodes and subscribe to the show.
Interview: Operating Excellence at Lockheed Martin
April 27, 2010
This morning on The Change Agent’s Dilemma radio show, I interviewed Christian Kress, Six Sigma Master Black Belt and 23-year employee at Lockheed Martin.
Chris shared the story of his career as an internal change agent within Lockheed Martin. It’s an interesting story interwoven with the path of a long-term initiative to continually build operating excellence in the company through Lean Six Sigma. He shared a number of tips for how to influence change without authority.
Listen here (30 minutes):
Be sure to visit the radio show page to listen to past episodes and subscribe to the show.
Radio Show: Monitor Your Organization’s “Non-Verbal” Communication
April 13, 2010
This morning on The Change Agent’s Dilemma radio show, I talked about how most of your organization’s communication does not happen through official communication channels. Based on the popular article by the same name, today’s show includes additional examples of “non-verbal” communication gone awry.
If you want to know why your internal change communication doesn’t seem to be landing, listen to this show!
Listen here (30 minutes):
Be sure to visit the radio show page to listen to past episodes and subscribe to the show.
Interview: Employee Feedback with The Suggestion Guru
March 30, 2010
This morning on The Change Agent’s Dilemma radio show, I interviewed Lara Fordis of Suggestion Guru about employee feedback, especially going beyond the traditional employee survey. If you’ve been wondering how to get better feedback about your organization, your change initiative or even about yourself, you’ll want to listen to today’s show.
Lara shared a number of feedback methods and tools she has used in organizations to improve communication and engagement. She talked about the factors to consider when selecting a feedback method and also shared common mistakes you will want to avoid when implementing employee feedback.
As a special hand-out for Enclaria listeners, Lara provided this 1-page Feedback Favorites summary (PDF).
Listen here (30 minutes):
Be sure to visit the radio show page to listen to past episodes and subscribe to the show.
On the Radio: Ten Essential Tools for Change Agents
March 16, 2010
This morning on The Change Agent’s Dilemma radio show, I shared Ten Essential Tools for Change Agents.
The Ten Essential Tools include personal influence and structural influence methods, plus a focused foundation that every change agent needs to start with. If your change initiative is stalled, use the Ten Tools as a checklist to see what areas might be in need of a boost.
Listen here (30 minutes):
Be sure to visit the new radio show page to find other ways you can tune in to the show.
If you prefer to read a small synopsis of the list, see the previous post Ten Essential Tools for Change Agents. However, you will miss out on a special offer that is presented at the end of the show!
Interview: Performance Management Design for Organizational Change
March 2, 2010
This morning on The Change Agent’s Dilemma radio show, I interviewed Dr. Janet Hecht of Talent by Design Consulting, LLC about how to design a performance management system for organizational change.
Janet shared the components of an effective performance management design and the tips she learned as an employee implementing a performance management system to 55,000 associates at the State of Georgia. She also warned of some of the pitfalls to avoid when designing and implementing a performance management system.
Listen here (30 minutes):
Be sure to visit the new radio show page to find other ways you can tune in to the show.
Interview: Make Personal Accountability a Core Value
February 16, 2010
This morning I interviewed John G. Miller, bestselling author of QBQ: The Question Behind the Question and Flipping The Switch as well as the new book Outstanding! 47 Ways to Make Your Organization Exceptional, on my biweekly radio show, The Change Agent’s Dilemma. The topic was “Make Personal Accountability a Core Value Using the QBQ.”
During the show, John shared his methodology for eliminating blame, complaining and procrastination. He also talked about the two myths of accountability and much more!
Listen here (30 minutes):
If you are a podcast listener, you may also subscribe to The Change Agent’s Dilemma on iTunes.
Interview: Creating Alignment with Four Questions
January 19, 2010
This morning I hosted an interview with Jeff Lebow, Co-founder and Principal Consultant of Alignment at Work, LLC, on my biweekly radio show, The Change Agent’s Dilemma. The topic was “Create Alignment with Four Questions.”
During the show, Jeff shared what alignment is, how it relates to accountability, and how you achieve it. The key is to gain agreement on the answers to The Four Pull QuestionsSM.
Among my favorite quotes from our discussion is “What goes without saying doesn’t always go.”
Listen here (30 minutes):
If you are a podcast listener, you may also subscribe to The Change Agent’s Dilemma on iTunes.
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